knit/lab/conditions of use

Payments
Payments are processed through PayPal. If you do not have a PayPal account, you do not need to sign up for one and you can still pay with a credit card (Visa, MasterCard, American Express or Discover) via PayPal's secure interface.

Downloads & Charts
All knit/lab charts are available for direct download from the Ravelry pattern store after purchase. (Note: You do not need to be a Ravelry member to make a purchase.)

Immediately after you have successfully completed your PayPal payment, an email will be sent to your PayPal email address from downloads@ravelry.com containing a download link for the chart. Clicking on the download link will take you to the Ravelry download page, from where you can download the chart. If you are a Ravelry member, you will be given the option to add the chart to your Ravelry library. If you are not a Ravelry member, or if your PayPal email address is not recognised by Ravelry as belonging to a member, you may be asked to input your email address so that Ravelry can locate the purchase.

You should also be automatically redirected from the PayPal Payment Confirmation page to the Ravelry download page. But do not worry if you are not redirected (this occasionally happens), since the download link will already have been emailed to your PayPal email address.

Should you lose the link to the download page or should you have any difficulty downloading the file, please immediately email knit/lab quoting your PayPal Transaction ID and email address and the chart will be emailed to you.

The charts are provided in pdf format and can be read and printed with a suitable pdf reader such as Adobe Reader, which can be downloaded for free here or by clicking on the Get Adobe Reader button at the bottom of this page.

Each chart has a cover page with full color pictures, followed by the chart itself (including all instructions) in black and white on the subsequent page(s). All pages will print at good quality on either a color or black and white desktop printer.

Charts purchased from knit/lab are non-refundable. We do not accept returns of charts which have been retrieved via download or delivered by email.

Do you use different email addresses for Ravelry and PayPal?
The email containing a download link for the chart you have purchased will always be sent to your PayPal email address from downloads@ravelry.com. Please keep this in mind if you use different email addresses for PayPal and Ravelry.

Legal
All charts purchased from knit/lab are subject to copyright. By purchasing a chart from knit/lab, you are granted a limited license to download the related pdf file to a single personal computer and to print a hard copy of each chart, solely for your personal and non-commercial use. You may not email the chart or otherwise share it with anyone else. Any other use, including commercial reproduction, modification, using the chart in any way as the basis for another chart or pattern, distribution, transmission or republication by electronic or any other means without prior written permission from knit/lab, is strictly prohibited and is a violation of copyright and intellectual property rights. You are not permitted to produce items created from these charts for commercial purposes or for sale, without prior written permission from knit/lab.

Any requests to grant alternative licenses are welcome and will be considered, so if you would like to use the charts for any commercial or other non-personal use, please contact knit/lab.