knit/lab/whitelisting

Having problems receiving knit/lab newsletter emails?

This page shows how to check your spam filter and whitelist knit/lab emails to ensure delivery.

 

With unsolicited and unwanted email becoming a larger problem, email services have made their spam filters more stringent. Unfortunately, these tougher guidelines for filtering can cause legitimate emails to be mistaken as spam.

 

All newsletters are sent from knitlab@mac.com so please add this email address to your list of trusted senders, contacts or address book to ensure delivery. This process is also known as whitelisting.

 

This page includes instructions for checking the spam filter for the major email providers. Additionally, at the bottom you will find instructions for whitelisting so that knit/lab emails do not get marked as spam.

 

 

 

 

CHECKING YOUR SPAM / JUNK MAIL FOLDERS

 

MSN Hotmail, Outlook.com, Live.com | Yahoo! Mail | AOL Mail | Gmail | Apple iCloud.com, mac.com, me.com

 

 

MSN Hotmail, Outlook.com, Live.com

 

Log in to the webmail version of your email account here.

To check your Junk Folder, simply click the Junk folder link on the left.

 

How to add knit/lab to your Safe Senders / Whitelist for MSN Hotmail, Outlook.com, Live.com

 

 

Yahoo! Mail

 

Log in to the webmail version of your email account here.

To check your Spam Folder, simply click the Spam folder on the left. [You may need to click ‘more’ to see it]

 

How to add knit/lab to your Safe Senders / Whitelist for Yahoo! Mail

 

 

AOL Mail

 

The Spam Folder uses special icons to indicate each message type, such as e-mail from bulk senders or e-mail from people you don’t know. It also displays the date the e-mail was received, the sender’s e-mail address, and the e-mail’s subject line.

 

To check the spam folder:

Sign on to the AOL webmail service here.

Click the Mail menu, then click Spam Folder.

Your Spam Folder will open and display a list of any messages designated as spam.

 

AOL Help on Spam, Privacy and Whitelisting

 

How to add knit/lab to your Safe Senders / Whitelist for AOL Mail

 

 

Gmail

 

Log into your Gmail webmail account here.

If the Spam folder does not appear on the left, click the “more” option just above contacts

Select Spam to view messages in the spam folder

 

Note: Gmail’s spam filters also work in your IMAP client by automatically diverting messages that are suspected of being unwanted messages into ‘[Gmail]/Spam’ and keeping them out of your inbox. Sometimes it’s easier to find the offending email by searching for it using the search box at the top of the screen.

 

How to add knit/lab to your Safe Senders / Whitelist for Gmail

 

 

Apple me.com, iCloud.com, mac.com

 

Log into your iCloud webmail account here.

Select Junk/Spam to view messages in the spam folder

Search for and select the email falsely marked as spam and click ‘Not Junk’ in the notification bar.

 

How to add knit/lab to your Safe Senders / Whitelist for Apple iCloud.com, mac.com, me.com

 

 

 

WHITELISTING OR ADDING KNIT/LAB TO YOUR SAFE SENDERS LIST

 

Whitelisting knit/lab will make sure that messages from knitlab@mac.com are always sent to your email inbox.

 

MSN Hotmail, Outlook.com, Live.com | Yahoo! Mail | AOL Mail | Gmail | Apple iCloud.com, mac.com, me.com

 

 

MSN Hotmail, Outlook.com, Live.com

 

Add knitlab@mac.com to your MSN Hotmail, Outlook.com, Live.com Safe List:

 

Open your mailbox here and go to Settings then Options (upper right hand corner).

Under the “Junk E-Mail” section, you’ll see “Safe Senders”.

Click the “Safe Senders” link.

Add knitlab@mac.com into the dialog box.

Click the “Add” button next to the dialog box.

 

Tip: If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.

 

Note: You should also check that knitlab@mac.com is not in your Blocked Senders list.  You can find your Blocked Senders list by following the directions above and going to “Blocked Senders List” instead of “Safe List”.  If you see knitlab@mac.com on this list, select it and click the Remove button.

 

 

Yahoo! Mail

 

Set up a filter to redirect emails from knitlab@mac.com to your inbox:

 

Open your mailbox here and click on “Settings” (upper right hand corner).

Then select “More Settings” and then “Filters” on the left hand side.

Click the “Add” button on the Filters page.

In the “From header:” row, make the drop down “contains” and put knitlab@mac.com in the box.

At the bottom of the page Click the “Choose Folder” pull down menu and select “Inbox”.

Click the “Save Filter” button.

 

Tip: If the mailing is in your Yahoo Spam Folder open the email and click the “Not Spam” button.

 

Note: You should also check that knitlab@mac.com is not in your “Blocked Addresses” list.  You can find your “Blocked Addresses” list by clicking “Settings” then “More Settings” and then “Security & Privacy” on the left hand side.  If you see knitlab@mac.com on this list, select it and click the “Remove Block” button.

 

 

AOL Mail

 

Add knitlab@mac.com to your AOL address book:

 

Sign on to the AOL webmail service here.

Click the “Mail Options” menu and select “Address Book”.

Inside the “Address Book” window, click the “Add” button.

Inside the “Address Card for New Contact” window add knitlab@mac.com to whitelist in the “Other E-Mail” field.

Make our From address the “Primary E-Mail” address by checking the associated check box to the right of it.

Click the “Save” button.

 

Tip: If the mailing is in your SPAM Folder, you can open the email and click the This Is Not Spam button.

 

 

Gmail

 

To make sure Gmail never filters mail from knitlab@mac.com as spam:

 

Log into your Gmail webmail account here.

Click the Settings gear icon on the top right in Gmail.

Choose “Settings” in the menu and then select “Filters & Blocked Addresses” along the top.

If there’s a list scroll to the bottom and click “Create a new filter”.

Type knitlab@mac.com under From:

Then click ‘Create Filter from Address’ and choose “Never Send To Spam” then save by clicking “Create Filter”

 

 

Apple iCloud.com, mac.com, me.com

 

To make sure any Apple webmail never filters mail from knitlab@mac.com as spam:

 

Log into your iCloud webmail account here.

Click the ‘Actions/Settings’ gear icon, usually in the sidebar

Click ‘Add a Rule’

Set the filter, if a message is from knitlab@mac.com as spam then move to your inbox.

Click ‘Done’